Credain

Crafting a Meaningful Employee Experience Through Thoughtful Gifting

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Services
Brand Activation
Packaging
Customer Experience
Sector
Fintech
Year
2024
Timeline
2 months
Company Stage
1 week
Project Type
Experience Design

About

Credain

Credain is a fintech company transforming global commerce by simplifying cross-border payments through cutting-edge technology. Their mission is to build a seamless payment network that enhances global connectivity.

Credain approached Become to design a gifting kit for their employees within a tight one-week timeline and a limited budget. The challenge was to create an engaging, meaningful experience that reflected Credain’s values of connection, celebration, and community.

Objective & Challenges

Objective

  • Design an interactive and personalized gifting experience that aligns with Credain’s ethos of connection, celebration, and community.
  • Develop a cost-effective yet premium solution within strict time constraints.
  • Craft a keepsake-worthy kit that fosters engagement, unity, and excitement among employees.

Limited Timeframe

With only one week to execute the entire project—from ideation to production—efficiency and rapid decision-making were key. Every design choice had to be purposeful and immediately actionable.

Budget Constraints

The project required a high-impact yet cost-effective design approach, ensuring a premium feel without exceeding the allocated budget. Strategic material choices and creative packaging solutions were essential.

Creating a Personalised Experience

The gifting kit needed to feel personal and engaging, fostering a sense of connection between employees while staying true to Credain’s brand identity.

Result

No items found.
No items found.

Conceptualisation

To align with Credain’s values, we conceptualized a safe locker-inspired box as the outer packaging, symbolizing security, trust, and the safeguarding of valuable connections.

Inside, a drawer-style system revealed multiple compartments, each labeled as a “Token of Celebration,” “Token of Connection,” and “Token of Community.” This thematic naming, starting with the letter “C” to reinforce Credain’s identity, provided a sense of discovery and delight for employees.

The core idea was to make the gifting experience interactive and engaging while staying true to Credain’s brand philosophy of fostering global connections.

Experience Design

Every element of the gifting kit was designed to be immersive, engaging, and reflective of Credain’s mission. Stickers added a playful touch, while interactive business cards folded into a box, reinforcing the packaging theme. Employees received a T-shirt, a wearable reminder of Credain’s vision, and a puzzle piece that fit into a collective finance-themed illustration, symbolizing teamwork. The outer box prominently displayed Credain’s mission and values, serving as a daily reminder of their ethos.

A personalized booklet inside the kit featured AI-generated portraits of employees alongside their spirit animals, accompanied by their favorite quotes and reflections on Credain’s meaning to them. This surprise element sparked curiosity and meaningful conversations, making the gifting experience truly special.

Result

The gifting kit created a memorable and engaging experience, strengthening team spirit and company culture. Employees valued the personalization and thoughtful storytelling, deepening their connection to the brand. Despite constraints, the final design delivered a premium, interactive experience, making the initiative a resounding success.

By merging creativity with strategy, we transformed a simple gifting kit into a powerful tool for engagement and brand storytelling, reinforcing Credain’s identity in a meaningful way.

Project Team

We take pride in the in-depth exploration that shapes every project. Each element is crafted with precision and subtlety, and every design decision is made with purpose—to create thoughtful, lasting value through its use. This work is the result of close collaboration, where ideas were sharpened, challenged, and elevated together.
Pooja Shah
Associate Brand Strategist
Harish Venkatesh
Founder & CEO